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Terms of Service
Customers who have questions or for other reasons want to get in touch with us can call or write to us which has the following contact information:
Betucan AB Customer service
Email: [email protected]
https://betucan.eu
Terms and Conditions :
Table of Content
1. Validity of Terms, Changes and Hierarchy
2. Correspondence and requirements for updating information
3. Other
4. Application for registration
5. Game Account
6. Prerequisites for becoming a player and register an Account
7. Personal login details to account
8. Transfer of funds to Game Account
9. Transfer of funds from account
10. Use of funds in the account during lottery
11. Other provisions on funds in account
12. The company's right to block players account's.
13. Player's termination
14. Termination of the company
15. Effect of termination
16. Cookies
17. Game submission
18. Opening hours
19. Payout
20. Limitation of bet amount and number of bets
21. Prohibition of gambling on credit
22. Prohibition on manipulation of gaming results
23. Restrictions on profits, repossession and repayment obligations
24. Above or otherwise in a serious sense
25. Validity of Games
26. Cancellation and cancellation of games
27. Reimbursement of stake in canceled / void games
28. Cancellation of Games
29. Tax
30. Information on Profit Amount
31. Complaints
32. General
33. Damage / loss caused in connection with games
34. Damage due to interruptions / technical faults
35. Information from the Gaming Company
36. Force Major
37. Termination of Game Form
38. Disputes
39. Defintitions
1.Validity of Terms, Changes and Hierarchy
The player accepts these player terms in connection with the application for registration with us. The player Terms will continue to apply until the player is d-registered in accordance with (26.Cancellation and cancellation of games)
In addition to the player terms and conditions, at each time of the game, the rules of the games in force at that time apply current play form.
They are required by the player to keep informed of the validity of each opportunity of lottery rules.
The company has the right at any time to change these terms and conditions and the rules of the game for each lottery Form.
If the player terms are changed, and the change is not insignificant, the player must be informed of this beforehand the changes will take effect.
A change is applied from the date the company specifies, to all games submitted on such
date and beyond. As a general rule, changed conditions do not apply to games involving several lottery rounds and submitted before the date the changes took effect. If conditions change on however, due to a certain game form being changed, these changes may already apply submitted lottery's. The company shall inform the player of such change well in advance of its entry into force.
In the event that there are discrepancies between mandatory provisions of
the lottery Act, the Gaming Ordinance or the lottery Inspection's regulations (“Mandatory Rules”) on the one hand, and these Customer Terms or the Lottery Rules on the other hand, the provisions of the mandatory the regulations take precedence.
2. Correspondence and requirements for updating information
Messages from the company to the player are sent via the contact details that the Gaming Company has registered about the player or through Online Channels and information texts. The player is responsible for that the contact details at each time
are up-to-date and that contact information is verified when requested by the company.
The player must also inform the company when changing any other information provided. The company, such as, for example, bank account numbers for payment of profits.
3. Other
The Game Company's various game forms may also be offered to players in ways other than those described in these player terms. The company may furthermore introduce other sales channels and game modes for the different lottery forms. For these other modes of play, special conditions may apply. Otherwise, apply, where applicable, these player terms as well as rules of play for each lottery Form.
4. Application for registration
Application for registration as a player can be made either directly from different website business partners or online channels. In connection with the application, website or the business partners requests that it apply for registration and identify their name, address and social security number or corresponding. In connection with the application true online channels, website also requests that the player leave information required by law (2017: 630) on measures against money laundering and financing of terrorism.
When the application has been made in one of the above ways, the company makes an examination of whether it is applying for registration meets the requirements for registration according to the trerequisites for becoming a player.
About the application players receives information about this either digitally true email, physically on site by Agent / Partner or in any other appropriate manner determined by the Company.
5. Game Account
The application for registration, regardless of the procedure, automatically also refers to the provision of a account. A confirmation of registration and the provided lottery account is provided to the player either digitally true mail or in any other appropriate manner determined by the company.
6. Prerequisites for becoming a player and register an Account:
Registration can be done by a natural person who:
• is 18 years of age
• is not bankrupt or has dept that is not payed.
• not at the Gaming Inspectorate turned off by any Gaming Inspectorate; and
• otherwise considered by the company to be fitt to be registered and to have a account.
By playing on this webbsite ýou agree that there are no limits on how much you can raffle at once. Bets have no limit.
The company has the right, in connection with the application for registration and thereafter throughout the validity period of the relationship, check with third parties that the above conditions are fulfilled. Similarly, the company may contact (and request documentation) the player with the purpose of checking that the above conditions are fulfilled.
If the company finds, or has reasonable cause to suspect, that the conditions are not fulfilled they have have the right to refuse an application and, in the case of a player who is already registered, has the right to join immediate effect of blocking the player from playing or unregistered the player from the website.
The company further reserves the right, at its sole discretion, to deny an application without any explanation. The customer is obliged to immediately notify us of changes in the conditions as described above. The account is personal and may only be used by the registered person. Each person can and may only hold one account on the website and App.
7. Personal login details to account
When logging in to the account, player shall use the login option applicable at any given time to strengthen their identity. Information on the current login options is provided in connection with activation of the respective login on the account. Technical solution for identification can be provided by another external party that is approved by the country where the account is made.
Login details should be handled carefully so that no unauthorized person can access them. The player may not enable the account to be used by someone else. In case of suspected login information any other provider, the customer shall immediately contact the company support and suspend their account.
At specifying incorrect login information a certain number of times in succession, the login is blocked for security reasons, either by the company or by an external supplier of identification. At such a lock off upon logging in, the player will be notified of this by us or external supplier of used legimization.
The company is not responsible for any damage caused by the player not observing what
is in accordance with these terms and / or the conditions that apply to the respective security solution from an external party.
The company may offer other options for logging in to such other alternatives
meets the requirements for logging in that are in accordance with law, regulations and rules.
8. Transfer of funds to Game Account
Player who have a account can transfer money to the account to use for lottery, however only what refers to lottery on online channels.
The transfer of funds to the account can be made from the players bank account through at any time by the website.
approved methods of transferring money. If debit card / bank card or bank account is used for
the transfer of money applies to only cards and bank accounts that belong to and are registered in the players name may be used for transfers to their account. Right to control authorized third party that card or bank account is registered in the players name and can refuse receipt of
funds and that the players connects to a card or bank account that does not meet these requirements. Before checking if transfers have been made, the transfer may be denied or restricted by the company.
Restrictions on the possibility of transferring funds to the account may occur as informed about in the Online Channels. . The user accepts paypal's terms of use and is responsible for updating himself according to their terms. We do not take responsibility for users who are not aware of their terms of use.
9. Transfer of funds from an account
The player may also transfer funds from his account to a bank account specified by the player. Only bank account that belongs to and is registered in the player's name may be used for transfer from his or her account. The company has the right to check with the authorized third party that the bank account is registered in the player's name. If a bank account does not meet these requirements, the company may refuse the player to use the bank account and refuse transfer to this. Transmission may be denied before verification or limited by the company.
Depending on which bank the player has registered, the transfer of funds from the account can take one or more business days and percentage of fund transfers from account can come to occur to the company.
Transfer can only be made after the player has logged into his or her account.
The player may also request from the company's customer service to disburse funds from the player.
The company has the right to withdraw one administrative fee for payment by payment statement. If the player has a bank account registered the company reserves the right to refuse payment through a payment slip.
If the company enables payment of funds from the players account true some type of electronic payment solution, company has the right to charge an administrative fee for this. The company has the right to check with the authorized third party that the bank account is registered in the players name. Transmission can be carried out before verification and confirmation that the conditions are met true electronic payment will be denied or restricted by the company. The user accepts paypal's terms of use and is responsible for updating himself according to their terms. We do not take responsibility for users who are not aware of their terms of use.
10. Use of funds in the account during lottery
In the case of lottery's true online channels, the bet is paid through the use of funds in the players account. Games can be submitted for a maximum of the amount corresponding to the balance of the players ticket value. When the player submits
a bet is deducted from the bet account. If the player cancels a bet, the bet is returned to the players account.
Profits on lottery's submitted through online channels are deposited into the players account.
Funds in the account cannot be used for lottery's that take place in any other way than through online channels and partners.
It is up to the players to check through the website that lottery's and transactions made have been performed the right way and immediately report any deviation to us if not. Is the wrong transaction a lottery the player shall, in the first instance, cancel the same.
11. Other provisions on funds in account
In the event that the company incorrectly paid money to the player's account,
the company is entitled to withdraw the wrongly paid amount, Also
if the player won and if the amount paid out exceeds the player's profit. Would such a readmission result in a negative balance, the player must settle the debt incurred. The company has the right to suspend the account for the time being until the players settles the outstanding debt.
The company's account of transact payment sliptions and balances in the account is made exclusively through the Website. The company does not issue special certificates of balance or completed transactions in the players account. If the company finds that rules and accounts are being violated, the company have the right to close the account and lock all assets to themselves. The player is solely responsible for all transactions made in the players account, and if the company would declare bankruptcy the funds on the account will belong to the company.
The player shall only use technical equipment as well as during lottery's and when transferring funds the player has full knowledge of and ensures that the equipment's safety is good. Money may not be transferred between different accounts.
12. The company's right to block players account's.
In addition to what is otherwise stated in these player terms, the company is entitled to without prior notice message immediately block a player from playing or block the account:
• if the company finds this necessary for security or technical reasons;
• on suspicion that account is used by anyone other than the stated holder;
• in case of suspicion that the account is used for games in violation of these member terms,
other conditions or for activities that constitute crimes under the law in the country where the player is registered, living and written.
• if the company finds it necessary to fulfill the duty of care in accordance with the Act (to for example, but not limited to, whether the player is playing for borrowed money or by another reason is judged lacking financial ability to play or presents a risky
game behavior)
• if, for other reasons, the company finds this required (for example, but not limited to, if
The player behaves particularly inappropriately towards the company's staff or agents).
The player is not entitled to compensation for loss or damage as a result of the compnay blocking one account in accordance with these Terms and Conditions. Compensation is not provided for any direct damage, such as lost stake, or indirect damage, such as lost profits.
In Barring of profits as well as readmission and repayment obligation below, the company's right to block unpaid winnings is regulated, withdraw winnings set into the account and the player's repayment obligation in certain cases.
13. Player's termination
The player has the right to request d-registration from the website at any time and terminate his or her account with immediate effect. After the account ha been canceled, the information that is available about the player will be stored as an accet in the company, for future games and as a company asset. When a cancellation of an account is done a email will be sent as a confinement.
14. Termination of the company
The company has the right to immediately unregistered Customer from company's customer register and / or terminate
play account:
• if the company finds this necessary for security or technical reasons;
• on suspicion that account is used by anyone other than the stated holder;
• if the player no longer fulfills the conditions for holding of the item specified in - Prerequisites for becoming a player and holding a account:
• if the player has committed a criminal or offensive offense;
• if the player otherwise, in the opinion of the company, misuses the account.
As abuse of the account is considered, among other things, that the player uses the account for the transfer of money between debit card / bank card / bank account without using a significant portion of the money by playing at the company or otherwise for what may be suspected of being other than gaming;
• if the player has not played any game at the company for the past (1) year;
• if the company finds it necessary to fulfill the duty of care in accordance with the play act (to for example, but not limited to, whether the player is playing for borrowed money or by another reason is judged lacking financial ability to play or presents a risky
play behavior);
• if the company suspects that the player has entered incorrect contact information or not verified their contact information within a reasonable time from reminder of this; or
• if for other reasons, the company finds this required (for example, but not limited to, if
the player behaves particularly inappropriately towards the company's staff or agents).
15. Effect of termination
About the company at the time of the closing of the gaming account lacks both a valid bank account information and a valid contact information to the player and thus fails to make contact with the player may accrue any credit on play account the gaming company twelve months after the player relationship has been closed. In the event that the player, at the time of termination (whether the termination is made by the player or
of the company) The play account is blocked for new games immediately from it when the notice is given. In connection with termination of the account, the company is entitled to cancel special multi-week games if there are special reasons. The balance of deposits are the sum of all deposits minus the total amount of plays. Eventual any profit remaining in the play account will accrue to the company.
16. Cookies
The company's website contains cookies. Cookies are small text files stored on the players computer / mobile device to recognize the recurring use of the site and facilitate the players access to various functions. Cookies are used on the Company's website to remember if the player has visited the site previously, what information the player has submitted on previous or ongoing visits and to improve players experience on the site.
In addition, cookies are used to enable the Gaming Company to keep statistics of the website visitors.
17. Game submission
Games true Online channels are submitted on the company's website www.Betucan.eu or true mobile applications such as apps developed by the company. For information on which Game form which can be played through online channels refer to the site. The website and the mobile applications are interfaces to the play system.
Payment of tickets for plays true online channels can only be made through the account.
18. Opening hours
Submission of plays can only take place when the gaming system is open for play. The company has the right to limit the opening hours for game submission regarding certain game forms, as set out in the rules of the game or the information of the company on the website. The company also has the right to temporarily close online channels and the gaming System as stated in Company's right to close and deactivate games.
19. Payout
The company chooses whether the winnings are deposited into the players account or if it is paid out to the verified bank account specified by the player, in accordance with the company's applicable payout routines at any given time.
The company may contact the player in the event of a profit regardless of how the prize is paid or the size of the prize. The company has the right to apply special security routines prior to payment of higher profits. It may involve a delay in the payment of profits.
For larger profits, the player is offered a personal meeting with a representative of the company and with paying bank. The company determines from time to time where the boundary between lower and higher winnings is.
20. Limitation of bet amount and number of bets
The company has the right to impose an upper limit on the number of lottery's and bets per play form, time and customer, which, as the case may be, is set out in the rules of game for each play form and / or it information provided in connection with the current game.
21. Prohibition of gambling on credit
The player must always pay the full stake to play. Neither the company nor the agent / partner are allowed to offer, or allow games to be paid afterwards.
22. Prohibition on manipulation of gaming results
It is not allowed for player to attempt to improperly influence the outcome of the game.
The company blocks the player and can police report all justified suspicions of game cheating.
23. Restrictions on profits, repossession and repayment obligations
When justified suspicion exists; that cheating has occurred, or player otherwise improperly
have affected the gaming result, or that criminal action has been committed that is connected with the current one the game, or that player has acted in violation of therms.
24. above or otherwise in a serious sense
Has violated these player terms, the rules of the play in question or the Other
conditions, or if an obvious error has been committed or gaming software is in error, the company is entitled to during the time of the investigation, block unpaid profits, and withdraw profits wagered on play account. If the investigation shows that circumstances as above have not occurred, possibly profit to be paid to the player or reinserted to the play account. However, if the investigation shows that the circumstances as stated above are both the players right to any profit and the players right to recover the amount of stake paid forfeited and the funds accrue to the company. About players in such a situation
already received a profit paid out and withdrawn the money from the play account, the player becomes liable to repay to the company.
player is not entitled to compensation for loss or damage, directly or indirectly, as a result of company uses its rights under this therms.
25. Validity of Games X
A play is valid as soon as it is transmitted to and registered by the play system true the internet or the communications network, and provided that it is not subsequently annulled. For a particular play, there is a difference between information stored in the play system and information about the play elsewhere. Every bet is registered by an certain id number on the web page, that is track able by the company.
26. Cancellation and cancellation of games
The company has the right to cancel ongoing games as well as invalidate closed plays due to technical errors or other circumstances that affect the ability to implement the current game at the correct way or, if multiple participants are in the game, affecting the opportunities of one or more participants to complete the current game on the same terms as other participants.
Furthermore, the company's right to cancel / cancel games if a technical error or other circumstance causes the play or its results are obviously incorrect.
The company may also have the right to cancel / annul games due to other circumstances in those cases such a right is set out in the rules of play for a particular play mode.
If an ongoing play is interrupted due to, technical error the player should be able to play the finished play when the error occurs to have been rectified if this is possible (which depends on play Form) and / or anything else not stated the game rules. If it is possible to play a finished play according to the previous sentence, it should always end
if it has not been completed within 150 days of the break.
27. Reimbursement of stake in canceled / void games
If a game has been canceled or terminated, the player will receive the bet paid for the game unless otherwise stated by the rules of the play.
In the case of games true online channels, the bet is automatically refunded by deposit into the players account. In the case of play at business partner, the stake is refunded either at the players request as above or, if the player has not requested a refund within three months, to the bank account specified by the player or, if the player has not provided a bank account information, to the player's account with the company. Additional rules on reimbursement may follow the play rules for a particular play Form.
28. Cancellation of Games
The player may have the right to cancel his game if stated in the play rules for the current play Form. In such cases, the play rules specify when cancellation is allowed and which rules apply to cancellation. Players may cancel their contribution to the game before the game has started. If the player plays through a partner, this is done on their website. The game locks a certain amount of time before the start, it is up to the company to decide how long before each play form.
29. Tax X
Winnings made by the player shall be taxed by the player according to the country's laws where the player is registered. This means that the company does not take any responsibility for any costs arising from money expended.
30. Information on Profit Amount
Profit amounts can be communicated to the player in different ways. About the profit amount that the player has been informed of erroneously different from data stored in the web system, the data in the web system applies.
31. Complaints
If the player has not received the profit the player considers to be entitled to, if the player does not consider Her/Him to have received the right amount of profit, if the player considers Her/Him entitled to a refund of the contribution or if the player
for some other reason wishes to make a comment (complaint) regarding a particular play round the player shall contact company staff true the contact support.
Complaints should be informed the same day as it ac cures to be guilty.
the company examines received complaints. The player is informed of the company's decision as soon as possible.
32. General X
The parties' liability for damage or loss that may arise in connection with plays on any Game Form (or players use of account) and limitations of this responsibility are governed by these players terms.
The player is never entitled to compensation for so-called indirect damage, as non-profits, loss of income, barriers to fulfill obligations to third parties, etc.
Specific liability and reimbursement provisions may follow the play rules for a particular play form. The player is also obliged to compensate the company for damage caused by the company by willful or negligent procedure.
33. Damage / loss caused in connection with games
The player is responsible for his or her own game and for the proper submission of plays.
The company or agents / business partners are not obliged to notify the player if a play being submitted is incomplete or otherwise incorrect.
Has the player not updated contact information or other information about, for example
bank account number provided by the player, and this causes the player to incur a loss or
injury, the company cannot be held responsible.
The company is not responsible for any damage or loss caused by the business partner the player plays thru.
34. Damage due to interruptions / technical faults
With the restrictions that follow from Liability the company is responsible for any damage or loss that is due to interruptions or technical faults in equipment that the company itself has at its disposal if the interruption / fault has caused by the company having acted carelessly.
The company is not responsible for any damage or loss due to interruptions or technical errors in the transfer of bets and / or bet amount in the Gaming System or in the event of a break or technical error on the Internet connection, unless this is due to the company acting carelessly as above.
The company is never responsible for any damage or loss that has occurred as a result of a technical error, delay or problems with the players equipment, Internet connection or communication service provider.
35. Information from the Gaming Company
Information provided by the company or its partners (such as results and information about the current big win) should not be regarded as a safe basis for a decision to play at the company's play forms without for general information only. Offers depend solely on chance. Thus, the utility of the information is limited and cannot be expected to guarantee a certain outcome.
36. Force Major
The company is not responsible for failure to fulfill its obligations and / or for damages there of depends on a circumstance that the company has not been able to anticipate or avoid, for example lightning, fire, government regulation, government order or other public regulation, strike or other labor market conflict, lack of communications, goods or energy, power outages, war, sabotage etc.
37. Termination of a certain Game Form
The company reserves the right to discontinue a particular game form at any time. The Company decides, where applicable, how any funds remaining after the last round of play remain will be distributed and shared to which part/account.
38. Disputes
If a dispute arises between the player and the company, the parties must first try to resolve the dispute through an agreement. If the parties cannot agree, the dispute shall be settled by court according to law in the country where the player is registered. Dispute can also be tried by the General Complaints Board, whose decision is a recommendation to the parties on how the dispute should be resolved.
39.definitions
The Company/ Company : All employees and owners of Betucan AB.
Business partner / partner : other sites that uses our website.
Player : A person who plays on any of the company's play forms
or use any of the company's other services and memberships.
player Terms : player terms containing common rules for all the company's
play forms and play modes.
Agents Store or other physical point of sale where some of the Game Forms
provided by the Gaming Company.
Online Channels : The company's channels for online plays, currently
www.betucan.eu and mobile solutions.
Play account : An account with the Company for plays and disbursements during games as well registration of games on Game Forms.
Play / Game form / Lottery:
Gaming System:
Play rules: Game-specific rules that govern the respective play form. Every play Form
have their own rules of play.
Gaming system : The company's gaming system where, among other things, games are registered and any profit is calculated.
As a responsible company, we take the issue of problem gambling very seriously. While we appreciate your interest in participating in our raffle site, we want to be clear that we do not recommend it to those who struggle with gambling addiction.
Gambling addiction is a serious condition that can have devastating effects on an individual's life, including financial ruin, strained relationships, and even mental health problems. We believe that it's important for everyone to enjoy our raffle site responsibly, without causing harm to themselves or others.
If you're struggling with a gambling problem, we strongly encourage you to seek help. There are many resources available that can provide you with the support and guidance you need to overcome your addiction, including counseling, support groups, and addiction treatment programs. This may help you
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TERMS OF SERVICEs
Users must accept the FAQ to be constantly updated on current rules.
Please note that the pictures we use to represent the prizes are for illustrative purposes only and may not be an exact match for the actual prize being offered. For example, if we are offering an Alienware PC as a prize, the picture used may be of a similar model or previous version of the Alienware PC. However, we assure you that the specifications, features, and other relevant information about the product will be accurate, and you will receive the prize as described.
We want to inform you that we collect some of your personal information in order to provide you with the best possible experience and to protect our business. We take the privacy and security of your data very seriously, and we comply with all applicable laws, including the General Data Protection Regulation (GDPR).
The information we collect from you may include your name, email address, phone number, IP address, and other information necessary to provide our services to you. We may also collect information about how you use our service, such as your browsing history, search queries, and preferences, in order to improve our service and personalize your experience.
We collect your data for several reasons, including:
- To fulfill our contractual obligations to you and provide our services to you
- To communicate with you regarding your account, our services, or any other relevant information
- To analyze and improve our service, including identifying and fixing bugs or errors
- To prevent fraud or other illegal activities that could harm our business or our users
By using our service, you consent to the collection, processing, and storage of your personal data as outlined in our privacy policy. We use industry-standard security measures to protect your data, and we do not share your information with third parties except as necessary to provide our services or as required by law.
As the operators of this raffle site, we want to make it clear that we do not accept any responsibility for any losses, damages, or issues that may occur while using our platform. We provide this service as-is and do not guarantee the accuracy, reliability, or safety of any of the content, products, or services on our site.
While we strive to provide a secure and enjoyable experience for our users, we cannot guarantee that our site will be free from technical glitches, errors, or other issues that may disrupt your experience. We also cannot guarantee the integrity of any third-party content or services that may be accessed through our site.
It is your responsibility as a user of our site to ensure that you use our platform in a responsible and legal manner, and that you comply with all applicable laws, rules, and regulations. We encourage you to exercise caution and use your own judgement when engaging in any activities on our site.
By using our raffle site, you acknowledge and accept that we are not liable for any losses, damages, or other issues that may arise from your use of our platform. You agree to hold us harmless from any and all claims, liabilities, and expenses arising from your use of our site.
Thank you for your understanding and cooperation.
